October 26, 2017
Executive champion for the customer mandate: interview with Michelle Beetar, Chief Customer Officer at Cell C
In 2016, the South African telecommunication firm, Cell C, hired Michelle Beetar as their first…Read More
September 26, 2017
Guest blogging for CX Innovation & Tech Fest: Is Your Organization’s Immune System Too Healthy?
By Julia Ahlfeldt Before the days of social media and online reviews, companies could easily…Read More