News Don’t let bad policies be the silent killer of your brand Julia Ahlfeldt CCXP, sets out the three proactive interventions that can make a positive difference.…Julia AhlfeldtMarch 12, 2025
News ChatGPT & AI-Powered Customer Engagement: The Future of Commerce Rapid technological advancements are transforming the way customers shop, and ChatGPT leads to AI-powered customer…Julia AhlfeldtMarch 12, 2025
News Your CX Altitude Change: Customer Centricity to Life Centricity Understanding the nuances of customer preference leads to better CX and brand success. Read Julia's…Julia AhlfeldtMarch 12, 2025
News 4 Steps to Shore up Your CX and Meet Customer Expectations Customer expectations are widely diverse. Here are four tips to boost your CX and deliver…Julia AhlfeldtMarch 12, 2025
News Design for the Right Users: Avoid Extreme Customer Journey for Better CX Why designing for extreme users isn't always practical in creating great customer experiences and how…Julia AhlfeldtMarch 12, 2025