Whether you are seeking an engaging speaker who can energize your team about customer experience…
Julia AhlfeldtAugust 26, 2024
Business journalist Bruce Whitfield interviewed me about the importance of customer experience (starts at 55:55)
Julia AhlfeldtFebruary 12, 2020
Business write Leigh Andrews interviewed me for her women's month feature in the lead up…
Julia AhlfeldtFebruary 12, 2020
The business section of the Sunday Times covered my 2019 research on CX in eCommerce
Julia AhlfeldtFebruary 10, 2020
I provided my insight to US News and World Report on what customers should do…
Julia AhlfeldtJanuary 17, 2020
Client-centricity was highlighted at Capitec’s recent AGM as the primary reason for the bank’s rapid…
Julia AhlfeldtSeptember 21, 2018
Customer Experience thought leaders weigh in I was recently invited by Lumoa to participate in…
Julia AhlfeldtMay 4, 2018
Let customers be your North-star I recently spoke with Lynette Dicey, a reporter from South…
Julia AhlfeldtJanuary 17, 2018
Black Friday is a relatively new phenomenon in South Africa. In the lead-up to what…
Julia AhlfeldtJanuary 16, 2018