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Julia shares her perspective with business reporter, Colleen Goko

By Julia Ahlfeldt People often asked me what I studied to become a customer experience…

CX insights featured in Brainstorm magazine and ITWeb  

Online retailers report high activity during the crucial festive season but late deliveries are the…

Faster, cheaper and more convenient online alternatives stalk traditional retail sector

Faster, cheaper and more convenient online alternatives stalk traditional retail sector

In our digitally driven word, IT is the backbone of business and enables companies to…